The first travel experience in a new country, or even just a new city, can be daunting. You want to get out and explore, find the best places to eat, drink or just sample the local culture. There’s never enough time or budget to fit everything in and we all feel a pressure to make sure we spend our time and money wisely. Most of all, we want to be able to go home and wow our family and friends with stories of our amazing discoveries!
At Tep Wireless we’re all about creating the ability for you to communicate while you travel. While that’s often about staying in touch with home, we realize that our wireless hotspot devices are also a powerful tool to access local information where you are.
Renting one of our personal devices solves the problem of how you can access that information, the next question is, who do I get it from?
Introducing our local travel concierges – Real locals, real insight
Tep have partnered with local people, hand-picked because of their knowledge, to be on hand at the touch of a button to help you have the ultimate travel experience in their city. This service is already available in over 160 cities worldwide. You can chat with a local concierge from 9am to 8pm every day via the Tep+ app.
Sounds great, how much does it cost?
Just $3.95 per day. We believe you’ll make this back many times over with the time and budget savings our concierges can deliver in advising you on transport and the best value places to eat and drink. It’s like a genie in a bottle!
What sort of things can my concierge help with?
Our concierges are on hand to help with a whole range of ideas, planning, logistics and booking arrangements. Let’s take a look at a few examples of common situations our concierges can help you with.
Planning your day
One of the common problems travelers face in an unfamiliar city is how much it’s practical to fit into your stay. How long might I want to spend at that museum? Is it worth stopping off at this other place on the way? Am I just trying to cram too much in? Getting insight into how to pace your time so you don’t set too hectic a pace, or miss out on a highlight, is key to really enjoying your holiday.
Comparing transport options
Maps help you work out distances but don’t give you an accurate idea of journey times or how reliable different transport options are. Are taxis good value here? How do I figure out bus timetables? What times of day should I try to avoid to stay out of traffic gridlock? Being able to move around efficiently and cost-effectively takes a lot of the stress out of travel.
Finding truly authentic food experiences
No one wants to eat the same hotel buffet every night, right? Finding out where to eat, especially at night, isn’t easy. Firstly, you don’t want to roam the streets looking like a lost tourist after dark. Secondly, there are always really good value options out there if you just know where to find them. It’s something that only an unbiased local with a good knowledge of the available options can tell you.
Exploring a little more widely
In unfamiliar surroundings, we often tend to play a little safe. Heading out to the edge of town or into the surrounding countryside takes longer and has greater potential to waste time if we get lost or find the place was no better than a similar one in the city. Our concierges can help you make decisions about when and where it’s worth taking that time so you have the confidence to go explore off the beaten track.
If you’re visiting a country where you’re not confident in speaking or writing the local language then it’s natural to be hesitant about making calls or bookings if you’re worried you won’t be understood or may ask for the wrong thing. Our concierges can make arrangements on your behalf, which can be especially useful if you’re not staying at a large hotel where this can be done for you.
Being able to react to events “on the fly”
We’ve all had the perfect day planned only for the weather to change or transport to let us down, meaning we need an alternative plan in a hurry. If you’re already out and about and can’t afford to waste time returning to your accommodation, then you need someone to be on hand wherever you are. This is probably the time when our local concierges are most useful. They are just an instant message away wherever you are and your Tep WiFi hotspot means you’ve always got the connectivity you need to reach them. It’s the perfect combination to ensure you have an amazing travel experience with minimal issues.
We’re incredibly excited to be able to launch this service for our device rental customers, we think it’ll give you so much more value out of our portable WiFi solution, which we know people already love for its ability to keep you constantly connected.
The device is only $9.95 per day and don’t forget you get unlimited data usage on each day you rent from us. Now you’ve got a great way to get even more use out of that!